How to operate a Platform model (SaaS)?
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2 sided platform
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Operating Cadence
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Scale
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New Markets
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Agile Methodology
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No HiPPO
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Network effects
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Freedom within a framework
>700M€ ARR
Egencia B2B SaaS
Provided customer success to B2B clients booking 21 million transactions a year across 60+ countries
Doubled the size of the business in 4 years leveraging a predictable 'Sales Factory' adding +$1,6B a year.